Delivery Information


DELIVERY INFORMATION

How long will it take for me to receive my order?

Orders placed before 12 noon on a weekday will be despatched the same day on a 48 hour Royal Mail service. Larger/bulk orders will be despatched on a 24/48 hour Parcelforce service.

You will normally receive your order within 2 - 4 days (excluding Sundays and Bank Holidays). However, there may be times when it could take longer than the usual 2-4 days, e.g if a product is temporarily out of stock. If that is the case, we will always email you and keep you updated on the status of your order.

Can I upgrade to a faster delivery service?

Yes, if you would like to upgrade the delivery service to a next working day then you will have the opportunity to do this during the purchase process. This is subject to stock availability, if we are unable to send your order on a faster service we will refund the delivery charge.

Typical Delivery Times if Ordered using our Free Postage option*
Ordered before 12 noon MondayDespatched same dayEarliest Expected Delivery Wed
Ordered before 12 noon TuesdayDespatched Same DayEarliest Expected Delivery Thursday
Ordered Before 12 noon WednesdayDespatched Same Day
Earliest  Expected Delivery Friday
Ordered before 12 noon ThursdayDespatched Same Day
Earliest Expected Delivery Saturday
Ordered before 12 noon FridayDespatched Same Day
Earliest Expected Delivery Tuesday
Orders placed after 12 noon Mon-Fri will be despatched the following day and will therefore take an extra day to reach you.
* excluding Bank Holidays 

PLEASE NOTEAll orders are despatched in a timely manner, however there may be some circumstances where the courier or delivery company fail to complete their delivery in the time expected of them, this is particularly true at busy times of the year.